Future of Ageing 2019

Thursday, 5 December 2019

9.30am – 5.30pm followed by a short drinks reception

Wellcome Collection

Event Details

Future of Ageing 2019: Maximising the longevity dividend

Longevity: It’s everyone’s business

Our ageing world is often painted as an inevitable economic cost. And the reality is, our economy faces major challenges if we fail to deliver the potential economic return from longer lives.

Economic growth will be hit hard if we don’t find a way to better understand spending by older people. And a failure to better engage older workers and improve productivity will lead to our economy struggling for the skills it needs.

Our ageing society could, however, offer a significant boost to UK PLC. But to deliver the potential, the UK must have an ambitious agenda for longevity, with business playing a key part.

There is undoubtedly a lot going on.

  • Companies are innovating with products and with new approaches to marketing to the older consumer
  • In the UK, the Industrial Strategy recognises the need for innovation to improve productivity and respond to demographic change.
  • Demographic funds have emerged
  • Companies are piloting new ways of supporting people to stay in the workforce longer

ILC believes we need fresh thinking if we are to maximise the longevity dividend. Through Future of Ageing 2019, we will seek to reshape the debate about how business, the voluntary sector and Government can work together to deliver the economic potential of an ageing world.

This isn’t, however, another conference where you will be told the answers are simple. We will go beyond wishful thinking that simply better “marketing” or “inclusive design” alone will solve the problems. And this isn’t a conference aimed exclusively at business. Its focussed rather on the future role for business and how can they work with Government and society as a whole to help ensure that we all benefit from maximising the longevity dividend.

Through the conference we will explore:

  • How can the longevity dividend be maximised?
  • Which industries and companies understand the opportunity of ageing and have got to grips with the problems?
  • What is the role for national and local government?

Why should I attend?

This conference will:

  • help you understand the economic opportunity of longevity in the UK and across the world,
  • connect you to companies, charities and academics who are already engaging with older consumers and who know what works,
  • identify good practice in the UK and across the world,
  • help you navigate through the maze of initiatives focussed on older consumers,
  • develop partnerships to deliver action to help realise the longevity dividend,
  • clarify the role for national and local government.


Please note that this agenda is subject to change.





The economic opportunity of ageing


Keynote: Maximising the economic opportunity of ageing


Keynote: Ageism and the longevity dividend

SpeakerAshton Applewhite 



Keynote: The opportunity of the high Street

How can older people save the high street?


Workshop: The opportunity of education

Can education help us unlock the longevity dividend?

Speakers: Prof Andrew Scott; Joe Dromey, Learning and Work, Sir Vince Cable MP; Janine Matho, Pearson 


Workshop: The opportunity of health

Can better health drive a longevity dividend?

Chair: Baroness Sally Greengross, ILC

Speakers: Shirley Cramer, OBE, Royal Society of Public Health


Workshop: The opportunity of consumption

Spending the kid’s inheritance

Chair: David Sinclair, ILC

Speakers: Rowena Crawford, Institute for Fiscal Studies; Sophia Dimitriadis, ILC 


Workshop: The opportunity of housing and care

The great housing and care economy

Speakers: John Tonkiss, McCarthy & Stone; Julian Evans, Knight Frank, Henry Elphick, LaingBuisson


Mid-morning break






Fireside chat: The value of the longevity economy to UK plc 

Chair: Andy Briggs  

Speakers: Helena Herklots Older People’s Commissioner Wales; Paul McGarry, Greater Manchester Combined Authority, George MacGinnis, UK Research and Innovation (UKRI) 


 Open call slot



Maximising the longevity dividend


Keynote: The opportunity for small business

Speaker: Mike Cherry, Federation of Small Businesses 


Debate: The global opportunity of ageing

Chair: Baroness Sally Greengross, ILC

Speakers: Mike Short, Department for International Trade; Sue Thomas EY; Dr Jane Barratt, International Federation on Ageing 


Open call slot


Workshop: Delivering a longevity dividend by communicating better

Chair: Yvonne Sonsino, Mercer  

Speakers: Anna Dixon, Centre for Ageing Better; Joyce ‘Grandma’ Williams, Rachel Lloyd, Message House 


The power of the mid-life MOT

Workshop – Employer case study


Workshop: Delivering a longevity dividend by protecting vulnerable consumers

Chair: Helen Undy, Money and Mental Health

Speakers: Martin Coppack, Fair by Design; Jeremy Hughes, Alzheimer’s Society, Sir Hector Sants, The Money and Pensions Service 


Workshop: Delivering a longevity dividend by focussing on the essentials

Chair: Kate Jopling, ILC

Speakers: Sheila Peace, The Open University; Dr Sarah Jarvis, General practitioner 


Workshop: Delivering a longevity dividend through fashion

Why doesn’t fashion care about older consumers?

Chair: Diane Kenwood, ILC Trustee

Speakers:Tricia Cusden, Look Fabulous Forever; Julia Twigg, University of Kent, Jane Hallam, Esteemanchester 


Mid-afternoon break


Debate: Can longevity deliver the next unicorn?

Speakers: Steve Groves, Angel Investor; Kerrigan Procter, Legal & General Capital, Helen Jones, DSG Capital


Closing presentation




Networking reception




Confirmed speakers include:

Ashton Applewhite, writer and activist

The author of This Chair Rocks: A Manifesto Against Ageism, Ashton Applewhite is an internationally recognized expert on ageism. She speaks widely at venues that have included the TED mainstage and the United Nations, and is a leading spokesperson for a movement to mobilize against discrimination on the basis of age.

Andy Briggs, co-chair, UK Longevity Council

Andy was most recently CEO of Aviva UK Insurance and was on the Aviva plc Board. Prior to that he was Group CEO of Friends Life.

He has over 25 years of operational and executive experience in the insurance industry across life assurance and general insurance, both in the UK and overseas.

At Friends Life he led the transformation of the three acquired businesses and brings his strategic and business skills, experience of organisational change and knowledge of the Friends Life business to the board.

He has extensive knowledge of the UK regulated environment combined with experience in capital and risk management. Andy was formerly CEO of Scottish Widows plc (financial services), CEO of the General Insurance businesses of Lloyds Banking Group plc (financial services) and CEO of the Prudential Group’s Retirement Income business (insurance).

Professional qualifications and memberships:

Andy is a Fellow of the Institute of Actuaries and is a former board member of the Board of the Association of British Insurers (he previously chaired the Board for two years). Andy is also chairman of the NSPCC’s Fundraising Committee and a member of the Board of Trustees. He also chaired one of their larger fundraising sub-committees for ten years.

Mike Cherry OBE, National Chairman, Federation of Small Businesses

Mike Cherry is the National Chairman at the Federation of Small Businesses (FSB), and was re-elected by FSB membership in April 2019 for a further consecutive 3 year term.

An active FSB member for over 20 years, Mike previously led FSB’s campaigning and policy work as National Policy Director, a post he held for almost a decade. He is committed to ensuring the voice of small business is heard at the highest levels, sitting on both the Government’s Strategic Trade Advisory Group, and the Be the Business SME Advisory Board. He also formerly served as a special advisor to the Treasury Select Committee on small business finance.

Mike is a successful entrepreneur with 40 years’ experience in the timber and manufacturing industry. His family business, W.H. Mason & Son Ltd, supplies cask closures to international brewers and produces laser-engraved promotional and giftware products.

Juggling both his commitment to FSB and running his own business, Mike has travelled extensively across Europe, exporting prime sawn timber to furniture manufacturers and promoting specialised woodturning CNC lathes.

Mike served in the Territorial Army (TA) for five years, gaining a commission in 1973. He has formerly worked as an Apprenticeship Commissioner and is a Trustee for the RAF Heraldry Trust. As a fellow of the Royal Society of Arts (RSA), Mike is keen to promote employability for all, enterprise, and manufacturing across the globe.

Martin Coppack, Director, Fair By Design Campaign

Martin is director of Fair by Design, the campaign to end the injustice of people paying more for essential products and services – simply because they are poor.

With a background in consumer advocacy, grant-making and regulation Martin has held a range of positions, all with the common objective of placing low income and vulnerable people at the heart of policy making.

Whilst Head of Partnerships at the Financial Conduct Authority he created its model for engaging with consumer and special interest groups as well as its consumer vulnerability and financial inclusion programmes, leading to nationwide changes in how financial services companies treat vulnerable and low income consumers. During his time at the Big Lottery Fund he led the creation of its £31.7 million financial capability and inclusion programme, Increasing Financial Confidence.

Martin is a Commissioner for the Commission on Financial Inclusion and a Trustee of Young Scot. Previously he has been a board member of the Association of Charitable Foundations, the Nationwide Foundation and the Institute of Consumer Affairs, as well as a Commissioner for Scope’s Commission on Extra Costs for Disabled People.

Shirley Cramer CBE,Chief Executive, Royal Society for Public Health

Shirley has been the CEO of the Royal Society for Public Health since 2013. RSPH works across the UK and internationally to improve and protect the public’s health and wellbeing. She chairs the ‘People in UK Public Health’ advisory group, a cross government committee which advises on the future of the workforce for the public’s health and she is Vice Chair of the Public Health System Group in England. Prior to this she has been a CEO in education charities in both the USA and UK and a non – executive in the public and voluntary sectors. 

She is a member of the Global Advisory Board of the Robert Wood Johnson Foundation in the US, she chairs think tank, British Future and is a trustee of Alzheimer’s Research UK.


Rowena Crawford, Institute for Fiscal Studies

Rowena Crawford is an Associate Director at the Institute for Fiscal Studies and leads IFS research on pensions, savings and retirement behaviour. She has over a decade of experience of producing academically rigorous research to answer policy relevant questions. Her own research interests focus on household saving behaviour, the design of public and private pension systems, and the implications of increasing longevity. 

Tricia Cusden, CEO, Look Fabulous Forever

A full biography will be uploaded shortly

Anna Dixon, Chief Executive, Centre for Ageing Better

Anna Dixon is the Chief Executive of the Centre for Ageing Better, an independent charitable foundation that brings about change for people in later life today and for future generations.

Anna joined Ageing Better from the Department of Health where she was Director of Strategy and Chief Analyst.
As Director of Policy at The King’s Fund she led work on health system reforms, regulation, patient choice, self-management of long term conditions and the future of health and social care in England.

Anna began her career with the European Observatory on Health Care Systems. In 2003-2004 she worked as a policy analyst in the Department of Health Strategy Unit.

Anna was previously Lecturer in European Health Policy at the London School of Economics and Political Science. In 2005-6 she was awarded a Harkness Fellowship in Health Policy by the Commonwealth Fund of New York.

She has a PhD in Social Policy from the London School of Economics and Political Science.


Joe Dromey, Deputy Director for Research and Development, Learning and Work Institute

Joe Dromey is Deputy Director of Research and Development at Learning and Work Institute.

Learning and Work Institute is an independent policy, research and development organisation dedicated to lifelong learning, full employment and inclusion.

Joe's work focuses on employment, social security and technical education. He is passionate about both supporting access to work, improving the quality of work and promoting lifelong learning.

Joe joined Learning and Work Institute from IPPR where he was a Senior Research Fellow, focusing on employment and skills. He has over a decade of experience working on employment and skills; including working as a Political Advisor to the Shadow Secretary of State for Business, Innovation and Skills, Head of Policy and Research at a charity focused on employee involvement, and an employment advisor on a welfare to work programme.

Joe has extensive experience of local government. He worked as a senior policy officer in local government for three years. Joe has been a Councillor at a London borough since 2014, and he is currently the Cabinet Member with responsibility for employment and skills.

Julian Evans, Head of Health, Knight Frank

Since 1994, Julian has concentrated on the valuation, acquisition and disposal of trading businesses. As of 2000 he then specialised in healthcare consultancy (C2/D1use property), now annually advising on approximately £12 billion of healthcare property. Within the last 2 years his team has won 21/23 major pitches.

Julian’s experience has primarily concerned acting for corporate & private operators, banks, institutions and funds in the valuation, acquisition and disposal of trading care homes, specialist (acute) care homes, hospitals, day centres, medical surgeries, investments and C2 development sites throughout the UK & Europe. Further work has included that of care villages, retirement apartments and day nurseries.

The Knight Frank Healthcare department is multi award winning and Europe’s largest Healthcare property advisory team.

Steve Groves, Chair, Key Retirement

Steve is Chair of Key Retirement, the largest Equity Release Advisory firm in the market and Retirement Bridge, an Equity Release consolidator. He also advises Private Equity, Hedge and Sovereign Wealth funds on investments in the insurance sector in the UK and Europe. Prior to this Steve was the founder and CEO of Partnership Group, a specialist provider of enhanced annuities, equity release and care annuities which he listed in 2013 for £2bn and left following its merger with Just retirement in 2016. His early career was largely spent in product development and investment roles at Norwich Union, GE and Britannic Group before a spell leading the pricing of M&A deals for Swiss Re. Steve is an actuary and continues to take a close interest in the equity release, retirement, care and bulk annuity sectors. In his spare time he is a competitive marathon runner and restores classic cars.

Jane Hallam, Esteem

A full biography will be uploaded shortly

Helena Herklots, Older People’s Commissioner for Wales

A full biography will be uploaded shortly

Jeremy Hughes, CEO, Alzheimer's Society

Jeremy Hughes joined Alzheimer’s Society in 2010. He is leading the charity in its five year transformational strategy ‘New Deal on Dementia’ 2017-22. Jeremy co-chairs the Dementia Friendly Communities Champions Group with top broadcaster Angela Rippon for the UK Prime Minister.

Jeremy was previously Chief Executive of Breakthrough Breast Cancer. Before that he was Head of External Affairs at the International Federation of Red Cross and Red Crescent Societies.

His career in health and social care charities includes leadership posts at the British Red Cross, Leonard Cheshire, Muscular Dystrophy and NCH Action for Children.

Jeremy is Vice-Chair of the World Dementia Council and a member of the NHS Assembly.

Jeremy was awarded the CBE, for services to older people, in the Queen's Birthday Honours 2015. In December 2018, he received an Honorary Doctorate from Exeter University in recognition of his outstanding contributions to dementia research.

Dr Sarah Jarvis MBE, General Practitioner (GP), GP trainer and Fellow of the Royal College of General Practitioners (RCGP).

Sarah trained at Cambridge and Oxford universities and became a partner in an inner-city general practice in 1990. She is an active medical writer and broadcaster and is the resident doctor for BBC Radio 2 as well as appearing regularly on Channel 5 news, Good Morning Britain, LBC and other national and regional mews channels. In addition, she is the doctor for Good Housekeeping and My Weekly magazines.

She is also the Clinical Director of Patient Platform Limited, which includes the Patient Access app (used by 8 million UK patients to access their GP and get health information) and Patient.info, a medical information site with over 100 million visits a year.

Sarah has had a lifelong interest in women’s health – her books include A Younger Woman’s Diagnose-it-yourself Guide, Women’s Health for Life and Pregnancy for Dummies. She founded the Women’s Taskforce at the RCGP and was the RCGP Women’s Health spokesperson for over 15 years.


Helen Jones, DGS Capital

Working in the seniors living industry for twenty years, Helen has held the senior roles of General Manager for TriCare Nursing Homes (1200 Residents), Chief Operations Officer for Domain Principal Group (5000 Residents) and Executive for Strategy, Standards and Service Development with Australian Unity Independent and Assisted Living (3000 residents, 55,000 home care clients). As a specialist consultant, she has worked with organisations in the private, community owned and faith based sectors. Helen has observed operational performance and practice in over 300 communities and facilities across Australia.

Helen has undertaken global research to shape her award-winning residential care service model. As the first aged care recipient of the Endeavour Executive Australia Award, Helen has visited and observed practice in the UK, USA, China, Malaysia, Singapore Helen has presented on aged care service models to governments of Malaysia, Singapore and to large audiences in Singapore and USA. Helen was a participant of the Australian government’s delegation to the Care Expo in Shanghai in 2016.

With qualifications in Health Service Management and Adult Education, prior to working in aged care, Helen worked in the international rescue assistance and transport logistics industries. Helen is a Board member of the Common Age Association, a charitable organisation focused on improving aged care standards in all Commonwealth countries.

In 2017, Helen joined DGS Capital and Lipton Rogers to lead the operation of Amicala Assisted Living communities across London. In addition, Helen is the CEO of Allegra Care, a new start provider into the care home industry in southern England. Since her relocation to the UK, Helen has energetically immersed herself in the adult social care industry and is enjoying the camaraderie and shared passion so clearly evident across the industry.

Rachel Lloyd, Director, Message House

Rachel is a Director at research and communications consultancy Message House. The business offers business and political leaders, PR and brand experts simple but effective ways to improve their communications. Rachel leads thought leadership on longevity and her focus is on language - helping clients understand how they can communicate with more impact in this area.


George MacGinnis, Challenge Director, Healthy Ageing, UK Research and Innovation

George MacGinnis leads the £98 million Healthy Ageing research and innovation challenge, part of the UK Government’s Ageing Society Grand Challenge mission to ensure that people can enjoy at least 5 extra healthy, independent years of life by 2035, while narrowing the gap between the experience of the richest and poorest. He has a varied background in health and care innovation including recent work on the future capacity needs for a reformed health and social care system in the Republic of Ireland, a review of the impact on the NHS of Small Business Research Initiative in Healthcare, a landscape review of the MedTech sector for the Academic Health Science Networks and leading the user group for a global industry alliance to enable a consumer-friendly market for digital wellness and health products and services through standards and accreditation.

Paul McGarry, Head of GM Ageing Hub, Greater Manchester Combined Authority

Since 2003, Paul has led multi-agency urban ageing partnerships, and in 2016 was appointed as the Head of the Greater Manchester Ageing Hub. Paul has had a number of journal articles on ageing published, and given presentations to high-profile events in the USA, Asian, Europe and Australia.

Paul has an MA in social gerontology and is an Honorary Research Fellow at the University of Manchester.  Paul has been a member of the World Health Organisation’s Global Network of Ageing Friendly Cities Advisory Group, and the Scientific Steering Board for the joint Age-friendly Environments in Europe project.

Dr Sheila Peace, Emeritus Professor of Social Gerontology, Open University

Dr Shelia Peace, Emeritus Professor of Social Gerontology at The Open University, is former President of the British Society of Gerontology, and widely published. With expertise in environment and ageing, her 40 years of research concerning quality of life and design across supportive and mainstream settings foregrounds the necessity for inclusive design.

Kerrigan Procter, CEO, Legal & General Capital

Kerrigan Procter is the CEO of Legal & General Capital (LGC) and a Legal & General Group Board director. Legal & General Capital is L&G’s principal investment arm for the Group’s shareholder assets. LGC specialises in three areas of investment, namely Future Cities, Housing and Venture Capital.

The housing business covers the full range of housebuilding activity in the UK including build-to-sell, build-to-rent, affordable housing, later living and an offsite house manufacturing business.

Previously Kerrigan was the CEO of Legal & General Retirement from 2013 to 2017. Kerrigan managed the retirement business that helps over one million customers achieve financial security in retirement and invests approximately £60bn of assets to back L&G’s annuity promises to pensioners. Prior to that, he was Head of Solutions at Legal & General Investment Management from 2006 to 2012 where he was responsible for Liability Driven Investment and multi-asset funds for defined benefit and defined contribution pension schemes.

Prior to joining Legal & General, Kerrigan worked at RBS in the financial markets division where he held several roles including Head of Pensions Advisory, Head of Credit Risk Measurement and Director of Interest Rate Derivative Structuring.

Kerrigan started his career in 1994 with Ernst & Young Corporate Finance before moving to Mercer where he was both an investment consultant and responsible for asset-liability management for European clients.

Kerrigan is a Fellow of the Institute of Actuaries and has a PhD in number theory from King's College, London.

Sir Hector Sants, Chair, The Money and Pensions Service

Since retiring from full-time work Sir Hector Sants’ focus has been on working to help people manage their money as well as circumstances allow and promoting a fairer financial system which works for everyone. This reflects his belief that being able to manage money well is an essential skill for living a contented life.

He was appointed to be the first Chair of the Money and Pensions Service (MaPS) in October 2018. MaPS brings together three government entities involved in financial and pension guidance and the setting of the UK’s financial capability strategy. The focus of the new organisation is on ensuring everyone has access to the information and help they need to make the best possible financial decisions. In particular, that, those in vulnerable circumstances have access to specialist help. Its vision statement is “a society where everyone makes the most of their money and pensions.

Prior to his current role he was, from 2015, Chair of Stepchange, the UK’s largest debt advice charity.

Other previously held non-executive roles include Vice Chairman of Oliver Wyman, a leading management consultancy, and Chair of the U.K. wealth manager Julius Baer International.

Between 1977 and 2014 his executive career was in financial services and regulation, which included serving as the CEO of the Financial Services Authority from 2007 to 2012, European CEO of Credit Suisse, Head of Compliance at Barclays, and a partner of stockbrokers Phillips & Drew.

Outside of financial services his work has included Chairing the Oxford University Said Business School and being an NHS non-executive director. He has a M.A. from Oxford University in Psychology and Philosophy.

Professor Andrew Scott, Professor of Economics, London Business School

Andrew Scott is Professor of Economics at London Business School having previously held positions at Harvard, London School of Economics and Oxford.

He has published widely in leading international academic journals and his book, The Hundred Year Life, is an international bestseller having been published in 14 languages and received several awards.

He has advised a range of governments including serving as Non Executive Director for the UK’s Financial Services Authority. He is currently on the advisory board of the UK’s Office for Budget Responsibility, a member of the Cabinet Office Honours Committee (Science and Technology) and co-founder of The Longevity Forum.

Twitter: #ProfAndrewScott

LinkedIn: https://www.linkedin.com/in/profandrewscott/

Dr Mike Short CBE, Chief Scientific Adviser, Department of International Trade

Dr Mike Short CBE , after 30 years in telecommunications with Telefonica, joined the Department for International Trade as the department’s first chief scientific adviser in December 2017.

Mike leads the science and engineering profession in the department and ensures its policy is informed by the best science, engineering and technical advice. He advises on the technical aspects of future trade deals as DIT looks to create new arrangements following Brexit, and works with the UK’s research, development and academic communities to boost scientific and engineering exports.

Mike has over 40 years’ experience in electronics and telecommunications and served as vice president of Telefonica, the parent company of the O2 mobile phone network, for 17 years to December 2016. In this post, he managed the launch of 2G (GSM) and 3G mobile technologies in the UK, and led research and development for Telefonica Europe.

He is currently a visiting professor at the universities of Surrey, Coventry, Leeds, Lancaster and Salford, where in recent years he has led the development on collaborations in areas such as smart cities, digital healthcare, cybersecurity and driverless vehicles.

He was honoured with a CBE in 2012 for his services to the mobile industry.

Yvonne Sonsino, Innovation Leader, Mercer

Yvonne rejoined Mercer in 2013, after six years out of the consulting industry working in senior HR roles in the Middle East and Europe. In her previous role in Mercer, Yvonne led the International Consulting Group in London, working with global companies on HR policy and programme design. Prior to that, there were a further fifteen years in the HR consulting industry. Her role at Mercer is Innovation Leader for the International region, leading design projects in the areas of Health, Wealth and Careers. At present, she is leading major global projects around flexible ways to source, manage, motivate and reskill future workforces, as well as co-leading Mercer’s Next Age initiative focussed on longevity.

Yvonne recently Co-Chaired the UK Government Department for Work and Pensions Fuller Working Lives Business Strategy Group, working with employers to recruit, retain and retrain older workers. Her own first book, The New Rules of Living Longer, was published in November 2015, with a foreword from the UK Pensions Minister. She is also working on Mercer’s answer to the Mid-Life MOT. Yvonne served as an Advisory Board member of Transform Ageing, has now been appointed to the Healthy Ageing Advisory Group working on the UK Government’s Ageing Society Grand Challenge. She supports a number of other specialist bodies examining the demographic impact on workers, work and the workplace.

She is a Fellow of The Pensions Management Institute and a previous author of their International Diploma syllabus. Yvonne has Masters Degrees in Psychology and Business Research, and in her spare time holds both Trustee and Director roles in Creative Arts organisations.

Dr Susan Thomas, Lead Partner in healthcare team, EY

Dr Susan Thomas leads EY’s health sector in the UK. Before moving into consulting, Susan trained as a geriatrician and practiced in both the UK and Australia. She spends much of her time working in organisations to put patients and citizens at the heart of their services, bringing her clinical experience to bear. She also leads the team’s focus on technology-enabled healthcare – helping health systems drive innovation and improvements in how patients access health and care.


John Tonkiss, CEO, McCarthy & Stone

John Tonkiss became Chief Executive Officer of McCarthy & Stone, the UK’s leading developer and manager of retirement communities, in September 2018, having previously been the Group’s Chief Operating Officer. Prior to joining McCarthy & Stone in 2014, John worked for ten years at the Unite Group, the UK’s largest provider of purpose-built student accommodation, becoming Chief Operating Officer in 2008. While at Unite, John introduced new models of investment and construction for student housing that transformed the sector, and he will be using this experience in the retirement communities sector. John is responsible for executing the Group’s long-term strategy of creating even deeper and longer relationships with its customers.

Professor Julia Twigg, Professor of Social Policy and Sociology, University of Kent

Julia Twigg is Professor of Social Policy and Sociology at the University of Kent, UK. She has written widely on the politics of age and embodiment. Recently she has focused on the role of dress in the cultural constitution of age, publishing Fashion and Age: Dress, the Body and Later Life. With Christine Buse she has also written on dementia and dress.

Helen Undy, Chief Executive, Money and Mental Health

Helen is Chief Executive of the Money and Mental Health Policy Institute, the research charity set up by Martin Lewis to better understand and tackle the link between financial difficulty and mental health problems. Since its inception in 2016 the charity has become a leading voice on issues from debt to impulsive spending, mental health services, consumer protection and the potential for big data and open banking for vulnerable customers. Before becoming CEO, Helen led the charity’s communications and influencing work, leading to changes in the financial services industry, in policy and in the health system.

Helen previously led Mind’s policy and campaigns work on public mental health and social care as well as working for a number of different voluntary sector organisations and in Parliament. 

Joyce Williams Banks MBE FCSP, blogger, aka Grandma Williams

Joyce is a Yorkshire born Physiotherapist whose career took her to the Chair of the Chartered Society of Physiotherapy. She began blogging 3 years ago aged 80, campaigning to challenge the stereotypical image of old age as being unhelpful and wrong. Aiming to alert the media and the public to the ‘Unthinking Ageism’ of today her blogs highlight the positives and pleasures of being old. And with the advent of new bonus years: the creation of a longer active happy contributory period in our lives. One the markets and business have as yet to recognise. And one the next generation need to realise will be their own future - If they get it right!

Wellcome Collection
183 Euston Road
London NW1 2BE

Wellcome Collection is located in the centre of London and within a few minutes’ walk from Euston and Kings Cross mainline stations, and Euston Square and Warren Street underground stations. How to get to the Wellcome Collection

On the Day

  • Plenary sessions will be held in the Henry Wellcome Auditorium,
  • Refreshments will be served in the Williams Lounge,
  • Workshops will be held in the Franks, Steel and Burroughs rooms, and in the Henry Wellcome Auditorium,
  • We will have a Press room available for interviews.

How to get around the building


Wellcome Collection has step free access to all conference rooms along with a hearing loop system. ILC will also arrange for speech to text support on the day.

Thank you to our sponsors:




Sponsorship opportunities

Each year we have a range of sponsorship, advertising and promotional opportunities to suit your organisation’s objectives and budget. Our team are dedicated to understanding your requirements and will help to put together a bespoke package to suit your budget.

Please contact Lyndsey Gorely on 0207 340 0440 or lyndseygorely@ilcuk.org.uk for more information.

Previous sponsors include:

Drink Wise Age Well, Partnership, Gen Re, Partnership for Change, FirstPort and the Centre for Ageing Better.

Previous supporters include:

Pfizer and Eli Lilly

Future of Ageing 2019 tickets

Buy your Future of Ageing 2019 tickets here

Early bird tickets:

Available until Sunday 15 September:

  • Charity rate (incl. NFP, University, Individual, Public Sector) – £175 + vat
  • Corporate rate – £299 + vat
  • PhD rate – £130 + vat
Full rate tickets:

From Monday 16 September:

  • Charity rate (incl. NFP, University, Individual, Public Sector) – £250 + vat 
  • Corporate rate – £359 + vat
  • PhD rate – £130 + vat

Members of the ILC Partners Programme are eligible for 30% discount on tickets. Please contact us at events@ilcuk.org.uk for a Partners Programme discount code.


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We may have to suspend or cancel the event if we experience an emergency or circumstances that are beyond our reasonable control. You may cancel your booking under such circumstances. If we cancel the event due to an emergency or circumstances outside of our control we will provide a full refund of any monies paid, however, we are unable to cover consequential losses. The maximum refund that you will receive is limited to the exact fee that we charged you.

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You or your organisation must pay ILC-UK Services Ltd the full price for the booking at the time of booking or on receipt of our invoice or otherwise in accordance with our payment instructions.

A receipt for payment will be issued on your request. Unless we have stated otherwise the fee is inclusive of those refreshments and written materials provided in connection with the event that we are responsible for providing.

Unless otherwise indicated prices expressed exclude VAT.

Payment must be received by us in cleared funds at least three working days before the date of the event.

You may cancel your attendance at any time before the event and we will issue a refund in accordance with the below cancellation conditions:

• All cancellations are subject to a £50 administrative fee which will be deducted from the refunded amount.
• Cancellations made within 14 days of the event – 50% of the ticket cost will be retained by ILC-Services Ltd.
• Cancellations made within 7 days of the event – non-refundable.


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Our Future of Ageing conferences have been growing each year with the 2018 Conference seeing over 40 speakers including Åse Michaelsen (Minister for the Elderly and Public Health, Norway), Michael Kreft von Byern (Europa Park), Ashwin Kumar (Chief Economist, JRF), Caroline Waters (Deputy Chair, EHRC) and Marie Le Conte (Freelance journalist), and with a focus on a variety of important issues:

  • The future of poverty
  • How will data drive the scientific and innovation agenda for ageing?
  • Will robots steal our jobs?
  • How can we engage young people in politics/society in an ageing world?
  • What is the best way of paying for ageing?
  • How can we best prevent ill health in old age?
  • Should we play more in old age?
  • Is the social care green paper good for the future of housing and care?
  • Should we automate financial advice?
  • We held a Menopause Café during one workshop session

The full agenda from our 2018 conference can be found here:
2018 Future of Ageing conference

In 2017, we heard from Dr Pol Vandenbroucke (Vice President Medical Strategy, Pfizer), John McTernan (Senior Vice President, PSB & Former Political Secretary to Tony Blair), Dr Eileen Burns (President, British Geriatrics Society) and Dr Anna Dixon (Chief Executive, Centre for Ageing Better).

The full agenda from our 2017 conference can be found here:
2017 Future of Ageing conference